Job Description:

• Serve as the primary point of contact for CPG employees regarding mobile services, handling requests, inquiries, and issues promptly and professionally.
• Assist employees with new account requests, service activations, and account-related concerns, including handset or network issues.
• Monitor and maintain records of mobile line and handset assignments, transfers of ownership, temporary disconnections, reconnections, and line renewals.
• Maintain accurate and up-to-date Motor Vehicle OR/CR records.
• Ensure timely registration and renewal of motor vehicles with the LTO, including securing insurance (CTPL and Comprehensive) and executing transfers of ownership and custody.

Qualifications:

• Graduate of any 4-year college course or undergraduate with relevant experience; fresh graduates are welcome.
• Good verbal and written communication skills.
• Strong active listening and problem-solving abilities to address concerns effectively.
• Ability to remain calm, patient, and empathetic when handling challenging or irate requestors.
• Proficient in MS Office applications (Word, Excel, PowerPoint).